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9Mar20106 Comments
I wasn’t planning on revisiting regional airline safety again this quickly, but then I received an email in my inbox this weekend from Horizon Air CEO Jeff Pinneo. Horizon is a wholly-owned regional for Alaska Airlines. Jeff is a regular reader of the blog, and he felt compelled to weigh in on the topic of whether wholly-owned regionals are safer. I’m glad he did. Here’s what he had to say . . .
Hi Brett,My name is Jeff Pinneo–I’m the CEO at Horizon Air and a pretty frequent reader of your blog. My compliments to you on the good work you do ‘drilling down’ on many aspects of our business that your readers are interested in and want to know more about.
The subject of regional airline safety has certainly been one of those topics in the year following the tragic accident at Colgan, and I think you’ve done a really good job of helping folks take an objective look at
the matter. Your post last week was a good example–in it you bring much needed perspective to the picture without minimizing the overriding importance of safety or of the need for the industry to do everything it can to further improve it’s already strong record. Regarding the question posed in the headline, I’m in general agreement with your conclusion–that being wholly owned by a major airline is not in itself a predictor of a higher level of safety. There are many independent regionals with excellent safety records and solid underlying programs. Having said that, I’ve observed our own evolution since the acquisition of Horizon by Alaska Air Group [AAG] in 1986 (I was at Alaska from 1981-1990 and have been at Horizon ever since), and I can attest to many positive influences and outcomes that have stemmed from our being wholly owned by AAG and a sister company to Alaska Airlines. It all starts with having one board of directors and one chairman (Bill Ayer) who are responsible for the whole enterprise and their obligations for ensuring a consistently safe and dependable experience across the brands. This structure, coupled with their strong personal conviction about the importance of safety, led both board and management to a ’single standard of safety’ mindset and practices at Alaska and Horizon long before such things were legislated. As a result, both companies have moved virtually in parallel on safety programs from technology (e.g. introduction of heads-up-guidance system (HGS) low-vis technology in early ’90’s, Required Navigational Performance (RNP) and WAAS [Wide Area Augmentation System] program development, etc.) to audit and self-reporting programs such as ASAP [Aviation Safety Action Program), LOSA [Line Operations Safety Audit], FOQA [Flight Operational Quality Assurance] and IOSA [IATA Operational Safety Audit] certification. Our board formed a dedicated board safety committee a decade ago to focus on and reinforce the importance of all these safety improvements. It was the first committee of it’s kind and to this day one of the only, if not THE only, such committee of an airline board of directors.As a further enhancement to safety oversight, the board in 2008 directed that an Alaska Air Group Vice President-Safety position–one that would be responsible for safety programs at both airlines and report directly to the AAG Chairman and the board safety committee–be established. Tom Nunn, most recently the CEO at Frontier’s Lynx subsidiary, was selected to fill that role late in 2008. Prior to that time, each company had individual safety programs and processes.
So while I agree that the ownership structure of a regional airline is not directly correlated to safety, I can say from our experience that we’ve been distinctly advantaged by our structure and relationship with Alaska Airlines over many years with respect to safety and many other matters. The fact is that many of the structural changes and investments in safety noted above emanated from having a common board and a single chairman who’ve been consistently committed to ensuring nothing less than the highest levels of safety at both operating companies, and to supporting their management teams efforts to that end.
I thought you’d be interested in this background as it relates to what is likely to be a matter of continued public interest in the months ahead. I’ve also attached a fact sheet on Horizon’s flight operations and safety programs that illustrates how our story differs substantially from the many broad-brush characterizations that have been applied–often inaccurately–to the regional airline sector. I’d be happy to discuss all of this in further detail if you wish–I can be reached at xxx-xxx-xxxx. Thanks for your time and interest in these matters.
Sincerely,
Jeff
Jeff Pinneo
President and CEO
Horizon Air
Now, I agree with what Jeff says here, but of course, it could go both ways. Sure, if Alaska has a strong safety culture, that will certainly benefit the wholly-owned regional. But that doesn’t mean that an independent regional can’t have a strong safety culture, as Jeff notes. It also means, however, that a regional that is wholly owned by an airline with a poor safety culture would be negatively impacted.As I wrote back to Jeff, 10 years ago, Alaska Airlines was found to have serious maintenance issues after the accident of Alaska 261 shined a light on the airline’s practices. That likely negatively impacted Horizon back then, just as they are benefiting from their enhanced attention to safety now.
In short, I think Jeff offers a great perspective from inside a regional, and I thank him for sharing it with me and all of you.
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8Mar2010
Allegiant Buys ex-Thomson 757s for Hawai’i Flying, I’m Looking at Long Beach
Filed under: Allegiant;25 CommentsThe long-discussed rumors have finally come true. Allegiant, long loyal to the MD-80, is branching out. Starting later this year, they’ll start flying 757s to Hawai’i. There has some really cool potential, especially some right in my backyard.
The plan is for Allegiant to buy 6 757-200s. The first two are to be delivered within a couple months and will go into service by the fourth quarter. Two more will go into service in the first half of 2011. The last two will go into service in the first half of 2012. This brings up two very big questions.
1) Where are they going to fly these things?
Allegiant’s model has always been to bring people from smaller cities with little service to large sun/vacation destinations a couple times a week. I don’t expect that to change. They tell us that these 757s are going to be used for Hawai’i flying. So we know that Hawai’i is the sun destination, but where will they be bringing people from?
I have one idea that makes me particularly excited, and it marks the first time that a sun destination and a spoke city are only 20 minutes apart. Long Beach. Allegiant will start service from Long Beach in August, so the timing is only slightly off, but I’m sure they can figure that out. This makes perfect sense. You can fly any number of airlines from LAX to Hawai’i and there is service from Orange County as well. But Long Beach doesn’t have any flights to Hawai’i at all, and the beauty for Allegiant is that it’s unlikely that it will ever face competition.
JetBlue doesn’t have the airplanes to make Hawai’i, so that’s not a real threat unless they buy a new fleet which seems unlikely in the near future. The other players either don’t have the fleet for it or they wouldn’t have any interest. That gives the market to Allegiant.
It makes even more sense considering that they already serve LAX from many smaller cities throughout the country. LAX is the sun destination. They don’t want to duplicate that service to Long Beach because Long Beach is more of an origin for large pockets of Southern California than it is a destination. This is a great way for them to open up Hawai’i while tapping into the Southern California market. Oh yeah, and the costs at Long Beach are really cheap. That helps.
I’m sure Long Beach won’t be the only place with Hawai’i flights. The most obvious would be to fly loads of Canadians from Bellingham, Washington. They already siphon off a ton of Canadian traffic there to send them down to Vegas. Considering the amount of lift that already goes from Vancouver to Hawai’i, I bet this would be a slam dunk.
Other than those to markets, I could see the potential for places like Fresno, Monterey, and Eugene a couple times a week. There is really a lot of opportunity for them here, and it fits right into their model.
2) Where are these planes coming from?
I’ve heard plenty of speculation about this, so let me end it for you. Sources tell me that these planes are likely coming from AerCap, an aircraft lessor. AerCap is taking these planes back from TUI’s Thomsonfly subsidiary. If this is true, that puts the planes around an early 1990s vintage. That’s not too old, but just old enough that Allegiant could get a good deal on them.I’m sure these planes will be stuffed with a bunch of seats to help get travelers to their vacation. The total cost for all these airplanes is expected to be $75 to $90 million to get them ready for service. At $12 to $15 million a plane, that’s cheap under regular circumstances but incredibly pricey compared to Allegiant’s cheap MD-80s.
I’m excited about the prospects here. Very cool move.
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6Mar20105 Comments
Samoa and Arkansas Win Federal Air Travel Subsidies – BNET
The winners of the Small Community Air Service Development Program grants are out, and today I take a look at the ones I like best.Dumbest Cities to Receive Federal Airline Service Subsidies – BNET
And here are the SCASDP grants I like the least. Wish they hadn’t been given the grants.Finding Help Booking Travel and Managing Irregular Operations -View from the Wing
Gary Leff gives Cranky Concierge a ringing endorsement, and I couldn’t be happier.Will a New Bill to Boost U.S. Tourism Help or Hurt? – ABC News
I tell ABC News why I’m not a fan of the Travel Promotion Act. Mainly, because it sucks.fly early, fly happy – BNET
Why flying early in the day is better.Airlines Shovel Out as Winter Weather Pummels Profits – BNET
Winter storms suck for passengers but they suck for airlines as well. In fact, they’re going to be draining profits, and Continental tells us just how much.Midwest and Frontier Airlines Have Big Plans for Kansas City – BNET
Midwest and Frontier are finally moving in together in Kansas City, and it looks like the beginning of an experiment to see if they can grow the place.Continental Airlines to charge extra for exit rows seats – Cleveland Plain-Dealer
I talk about why I think Continental is starting to charge for exit rows and why I don’t mind it.Alaska Airlines Snubs Wi-Fi Provider Row 44 — Not to Mention Its Passengers – BNET
I waited awhile before commenting on Alaska’s choice to go with Aircell instead of Row 44 for inflight internet. I still don’t quite understand what happened. -
5Mar2010
Kids Take Over JFK Air Traffic Control, and I Think It’s Hilarious
Filed under: Air Traffic Control;60 CommentsI assume by now you’ve heard about the kid that made a few calls to airplanes in the JFK tower, right? Lots of people seem to be
flipping out over this, but honestly, I think it’s pretty funny. I mean, no harm was done, and I can’t imagine it could have been done either.Don’t get me wrong. This was just a dumb thing to do. It sounds like at least one of the controllers had a kid or two on a school break, so he brought them up to the tower. That’s a huge thrill for any kid (especially dorks like me), but if that’s all that happened, I don’t think this would be plastered on the nightly news. No, it’s when the kid took over and made some transmissions to airplanes that the sh*t hit the fan.
Like I said, that was a really dumb thing to do, especially since these guys will be lucky if they somehow still have a job, but I think all these people flipping out about it just need to chill out. If you listen to the kids’ transmissions, they sounded very professional to me:
Kid: Don’t be a fool, JetBlue 171, you know what a landing like this means, you more than anybody. I’m ordering you to stay up there.
JetBlue 171: No dice, New York. I’m giving the orders and we’re coming in. I guess the foot’s on the other hand now, isn’t it, kid?See? Harmless. Ok, so maybe that wasn’t exactly what happened. It actually was far more boring than that:
Kid: JetBlue 171 contact departure
JetBlue 171: Over to departure, JetBlue 171 . . . awesome jobOooh, scary. The world is gonna end! As Rob Mark wrote over on JetWhine, “The kid never controlled anything. He said the words his dad told him to say, nothing more.” (You can listen to the tapes here.)
That’s the reality here. If the kid wasn’t quick enough or some sort of situation developed, you know that the controller was right there ready to take over. There wasn’t any harm here, and I really don’t think there could have been. The pilots clearly weren’t concerned.
It wouldn’t surprise me if this guy loses his job and that’s a shame, but I understand it. People are going crazy over this, so somebody’s head has to roll. He screwed up, so now he’s going to have to pay. Bummer, because I thought it was pretty damn funny.
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4Mar20105 Comments
Attention Denverites – I know you’re out there. I’ll be heading to your town two weeks from today (March 18) to participate in a panel at the State of DIA (yes, that’s Denver International Airport) 2010. The program begins at noon, and you know you want to be there. Since you’ll be calling in sick with your St-Paddy’s Day related hangover anyway, stumble out of bed and come listen to us talk about the future of DIA. Sign up here. The full invite is below. I hope to see some of you there!
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